- How do I open an account?
We require different information depending on your employment and residency status, as well as the type of account you are interested in.
If you are self-employed, click here.
If you are an employee, click here.
If you are a non-resident of Trinidad and Tobago, click here.
- What are the general requirements for opening my first UTC account?
To open a UTC account, you will need:
- Minimum of one form of valid identification — National ID card/driver’s permit/passport
- Proof of address — Utility bill*/bank statement (no older than six months)
- Proof of income — Job letter/pay slip (no older than one month)
*If the utility bill is not in your name, please provide a confirmation of residence letter from the owner, along with a copy of the owner’s ID (back and front). We will not accept any cellular/mobile or utility bills that did not require a direct installation at your place of residence.
- How do I open an account from abroad?
Due to the new statutory and regulatory requirements with which all financial institutions in Trinidad and Tobago must comply, this facility is no longer available to new unitholders. However, existing unitholders residing overseas can open additional accounts once they provide the following documents, which must all be notarised by a notary public:
- Completed application forms (downloadable here)
- Legible copies of two valid forms of identification (National ID card/driver’s permit/passport)
- A reference letter from your financial institution confirming your name and address, as well as the length of time you have been banking there
Payment can be made via bank draft or personal cheques made payable to Trinidad and Tobago Unit Trust Corporation.
- How do I register for the U-Mobile feature?
From the U‐Mobile Safe menu, select the U‐Mobile Safe Registration option. Follow the instructions and submit your request, which takes one business day to process.
After that, log on to UTC U‐Online and select the U‐Mobile Safe Generation option. The passcode that is generated will be sent to your registered mobile phone via SMS. This option must be selected every time a new passcode has to be generated to complete your transaction.
This feature also works for international mobile phone numbers.
- Where do I direct my account enquiries?
We answer most of your questions about your accounts here.
- I’d like to transfer money. What do I need to know?
Everything you need to know about transferring funds though U-Online is here.
- How do I register for U-Online?
Details about registering for this service are here.
- How can I keep track of my transactions?
To find out more about your transactions and account balances, click here.
- How safe is the U-Online facility?
We have put all measures in place to ensure the highest levels of security and confidentiality. Find out more here.
- Support & service
If you need help navigating the U-Online feature, contact our friendly Customer Service Representatives (1-868-625‐UNIT, Options 1 to 4) daily, between the hours of 7:00 a.m. to 10:00 p.m., or send an email to callcentre@ttutc.com
If you are already using our U-Online service, you can contact our CSRs via the secure e‐mail feature.